FAQ

What types of courses do you offer?

We offer a variety of online video courses, including topics like Music, HTML & CSS, Python, JavaScript, Design, Google Sites, Trading, Excel, and Instagram Promotions.

How do I enroll in a course?

To enroll, simply choose your desired course from our catalog, select the package of your choosing and follow the prompts to complete the registration and payment process. It will only take 2-3 minutes!

How can I pay for the courses?

We accept a variety of payment methods, on the checkout, please select your country and all the available payment methods will show up! Aside from the credit/debit cards or Google/Apple pays, we even offer common local payment methods for various countries.

Can I take multiple courses at the same time?

Yes, you can enroll in and take multiple courses simultaneously. Our platform allows you to access any course you've enrolled in at any time.

Do you offer any discounts or promotions?

Yes, we occasionally offer discounts and promotions. Be sure to follow us on social medias to receive updates on discounts and special offers.

Do I need to download anything to take the courses?

All you need is a device with internet access, such as a computer, tablet, or smartphone. Our courses are compatible with most modern browsers and devices. The courses are fully online and self-paced! Feel free to log in and take them at your convenience from anywhere!

How long will I have access to the courses after enrolling?

Once enrolled in our academy, you’ll have lifetime access to the course material, including videos and eBooks (specific to your package). You can watch the videos whenever and wherever you want.

What happens if I miss a lesson or fall behind?

Since the courses are self-paced, you can revisit any lessons at any time. There’s no deadline to complete the course, so you can catch up at your own pace.

Can I download the video lessons to watch offline?

Currently, video lessons are streamed online and are not available for download. However, you can access them from any device with internet access at your convenience.

The video isn’t loading or buffering. How can I fix this?

If you're experiencing issues with video playback, try refreshing the page or clearing your browser cache. Make sure your internet connection is stable. If the problem persists, contact our support team.

I can’t log in to my account. What should I do?

If you're having trouble logging in, try resetting your password by clicking on the "Forgot Your Password" link on the login page. If the issue persists, contact our support team for assistance. Our email is [email protected]

How do I track my progress in the course?

Our platform includes a progress tracker that shows you how much of the course you've completed and what sections are still left to finish. You can easily resume where you left off.

Can I print my course certificate?

Yes, once you've completed a course, you can download and print your certificate of completion. It’s available in a downloadable PDF format.

Is there any support if I have questions during the course?

Yes, our support team is available to assist you with any questions. You can reach us via email at [email protected] or our online chat feature.

Will the courses help me get a job in a specific field?

While our courses provide valuable skills and knowledge, they can not substitute for higher education’s institutional facilities to receive official recognition in the field. However, they can enhance your skills for career advancement.

Can I get a refund if I’m not satisfied with the course?

We offer a 90-day money-back guarantee. If you're not satisfied with the course for any reason, simply contact us within 90 days after purchase, and we'll process a refund. It’s essential that no more than the 50% of the available material for you is used to qualify for it. However, your satisfaction is our priority, even if it’s past 90 days, contact our support at [email protected] and they’ll be more than glad to review your case.

How can I get my order number?

Easy!
1. You can access it from your profile once logged in.
2. When purchasing the courses, you receive a purchase confirmation email. It always includes the order number along with the general overview of the purchase.

Can I have my family members take the course I purchased?

We trust our students to use the access responsibly. We will not prohibit you from sharing your courses with a friend or two, however, we’ll appreciate your modesty when it comes to granting access to multiple individuals. Our system can record and notice any unusual activities on the account and it may lead to termination.

Can I get a private coach to help me through the courses?

We’ve done our best to make sure that the videos are set up in manner where external assistance will not be required. Plus, you can always go back to the same course topic to retake them. As of now, we do not offer any coaches or other similar assistances.

How can I become an affiliate?

For those who want to bring our courses to a wider audience, we offer an affiliate program! Please, tell us more about yourself and your plans to promote our courses and we’ll be more than glad to enroll you as an affiliate. You can earn upto 20% as commissions from every customer you bring!